All Moriondo Machines come with a free Coffee trial of 3 days!
Moriondo workspace Machine
How does a Workspace Membership work?
First choose the plan that you think fits your workplace coffee consumption best. We have estimates to help guide you. Keep in mind you can always upgrade or downgrade your plan! The workspace membership is month to month and no contract. You can cancel anytime as well. Just let us know 10 days before your next monthly payment.
Do I need to pay for shipping for the subscription packages?
All of our subscription coffee orders are shipped for free to the 48 contiguous United States. There will be a one-time shipping and handling cost of $50 for the first Moriondo machine order.
Alaska and Hawaii: There is a 15 dollar extra charge for every coffee shipment and a 75 dollar one time charge when we ship the machine for the first time.
How do I set up my machine?
Here are the basics you’ll need to set up your Moriondo machine:
Space: A space of W10.5" x H 22" x D 16" is recommended for the machine. Please place the machine on top of the base with the two slide out drawers facing the front of the machine.
Water: The Moriondo machine can be configured to use the internal water tank (55oz), or connected to a ¼ inch water line. Choose your preferred configuration and if you would need a water line, please add the Water Line Kit to your order as an add-on.
Power: You will need 1 outlet to plug in the Moriondo machine and 1 more outlet if you purchase the Milk Chiller. If you have any other questions about set-up check out the video in the Moriondo Members Page.
What drinks can I make with my machine?
With the Moriondo Machine you can make all espresso based drinks. Americano’s, Cappuccinos, Latte’s and of course the Espresso. You can also use the hot water function to make yourself a cup of tea!
Can I use ground coffee?
Yes you can! If you request ground decaf coffee we can provide that in your monthly shipment. In the bean hopper there is a small section designed for ground coffee so you can have a full hopper of beans and still make a decaf espresso shot!
How do I maintain my machine?
The best way to avoid small problems with your machine is to do a little basic maintenance:
Press the rinse button at least once daily, or turn the machine off/on once a day
Empty the two sliding drawers regularly to prevent the grounds from piling up and the water from spilling out.
Soak the milk tube in hot water for 5 minutes once a week
Run the cleaning cycle once a month
Remove and rinse the brew unit in warm water once a week
All the maintenance you need to do for your machine whether it’s daily or weekly in video format can be found in the Moriondo Members page.
What if my machine isn’t working and I would like a replacement?
Please first contact us on our Livechat for instant help and instructions or email us at email@example.com.
If you and a sales representative agree on a machine swap, there will be a $50 shipping and handling charge to receive your replacement machine. A broken machine is deemed broken by a customer service representative who can not fix the issue after troubleshooting with the member.
How do I cancel my subscription?
You can always cancel anytime as long as it's 10 days before your subscription renewal. Please email us at firstname.lastname@example.org to let us know you would like to cancel.
What is an Ecodisk?
An Ecodisk is Moriondo's solution to the harmful plastic pod waste. An Ecodisk pod is made up of a fully compostable paper with only 2% of corn-based biopolymers. It does not consist of any plastic made from Petroleum which is not compostable.
Can I use ground coffee on the Ecodisk Machine?
We do not recommend to use ground coffee. It will taste weaker and it can cause the machine to malfunction.
What is the benefit of having a manual start/stop on my coffee machine?
After many years of garnering feedback from our Moriondo coffee drinkers, we learned that everyone has different tastes. We decided that it is best for the user to be able to choose how long their Espresso shot is or how short their Americano is rather than pre-setting all of the drink options for everyone. With this feature you will have full control of your coffee extraction.
Does the Ecodisk machine works with standard pods?
Yes you can use standard ESE pods, but coffee extraction from the Angelo machine was optimized to use our Ecodisk pods to ensure the best quality.
Do I need to pay for shipping?
Shipping over $45 is free! So your first payment for the Ecodisk machine is free!
Unless you purchased the $25/month membership, the shipping for the machine is $15 for the first time and only one time.