All Moriondo Machines come with a free trial of 3 days!

ECODISK

What is an Ecodisk?

An Ecodisk is Moriondo's solution to the harmful plastic pod waste. An Ecodisk pod is made up of a fully compostable film derived from corn-based biopolymers. It does not consist of any plastic made from Petroleum.

How does an Ecodisk membership work?

We have four different options to purchase and use the Ecodisk Angelo machine!

Our newest and limited offer gives you an Ecodisk Angelo Machine for free! You just pay for the Ecodisk Pods! The offer includes the free Ecodisk Angelo Machine, 100 Ecodisk pods, 2 espresso mugs and an Americano Mug!

Our first option starting as low as $75, grants you a free Ecodisk Angelo machine with a $25/month subscription. Your subscription will renew every 3 months (total of $75 for 3 months) and you will receive 5 boxes of Ecodisks every 3 months. You can always pause, downgrade the subscription and change coffee flavors anytime on your membership portal. After you have completed a total purchase of 15 boxes, you own the machine and you can cancel anytime.

Our second option starts at $99. With this option you save $50 on your Ecodisk Angelo coffee machine when you add your coffee subscription starting at $15 a month. You can cancel or pause the subscription anytime.

In our third and last option, you just purchase the machine for $149 and recieve a sample size of ecodisks to try out the coffee.

What is the benefit of having a manual start/stop on my coffee machine?

After many years of garnering feedback from our Moriondo coffee drinkers, we learned that everyone has different tastes. We decided that it is best for the user to be able to choose how long their Espresso shot is or how short their Americano is rather than pre-setting all of the drink options for everyone. With this feature you will have full control of your coffee extraction.

How do I cancel my subscription?

If you would like to cancel your subscription you can do so on your Member Profile.

Do I need to pay for shipping?

Shipping over $45 is free! So your first payment for the Ecodisk machine is free!

Unless you purchased the $25/month membership, the shipping for the machine is $15 for the first time and only one time.

Moriondo Home Machine

How do the memberships work?

First choose the plan that you think suits you best based on your coffee consumption. After you choose the monthly plan, choose the color of your machine. To finish your checkout experience, select any add-ons like the Milk Thermos or Espresso mugs and that’s!

Do I need to pay for shipping for the subscription packages?

All of our subscription coffee orders are shipped for free to the 48 contiguous United States. There will be a one-time shipping and handling cost of $25 for the first Home Moriondo machine order.

Alaska and Hawaii: There is a 15 dollar extra charge for every coffee shipment and a 50 dollar one time charge when we ship the machine for the first time.

What drinks can I make with my machine?

With the Moriondo Home machine you can make all espresso based drinks: Americano’s, Cappuccinos, Latte’s and of course the Espresso. You can also use the hot water function to make yourself a cup of tea!

How do I set up my machine?

Here are the basics you’ll need to set up your Home Moriondo machine:

Space: A space of W10.5" x H 18" x D 16" is recommended for the machine.

Water: The Moriondo machine can be configured to use the internal water tank (55oz), or connected to a ¼ inch water line. Choose your preferred configuration and if you would need a water line, please add the Water Line Kit to your order as an add-on.

Power: You will need 1 outlet to plug in the Moriondo machine and 1 more outlet if you purchase the Milk Chiller. If you have any other questions about set-up check out the video in the Moriondo Members Page.

Can I use ground coffee?

Yes you can! If you request ground decaf coffee we can provide that in your monthly shipment. In the bean hopper there is a small section designed for ground coffee so you can have a full hopper of beans and still make a decaf espresso shot!

How do I maintain my machine?

The best way to avoid small problems with your machine is to do a little basic maintenance:

-Press the rinse button at least once daily, or turn the machine off/on once a day

-Empty the grounds drawer regularly to prevent the grounds from piling up

-Soak the milk tube in hot water for 5 minutes once a week

-Run the cleaning cycle once a month

-Remove and rinse the brew unit in warm water once a week

All the maintenance you need to do for your machine whether it’s daily or weekly can be found in the Moriondo Members page in video format.

What does Ventilate mean?

If your machine has a pop-up that says “Ventilate” all that means is that your water tank isn’t pushed in all the way. Make sure you push the yellow triangle on the water tank all the way in!

How do I cancel my subscription?

You can always cancel anytime as long as it's 10 days before your subscription renewal. Please email us at members@moriondosupport.com to let us know you would like to cancel.

Keep in mind you will have the option to own the equipment after a full year of quarterly subscription payments.

If you lower your subscription to $60 after the first 3 months then the machine is yours to keep after 4 more payments of $180.

If you lower to the $40 plan then the machine is yours to keep after 6 more payments of $120.

If you cancel the subscription before the full year of quarterly subscription payments you must return the machine back to Moriondo Coffee.

Moriondo workspace Machine

How does a Workspace Membership work?

First choose the plan that you think fits your workplace coffee consumption best. We have estimates to help guide you. Keep in mind you can always upgrade or downgrade your plan! The workspace membership is month to month and no contract. You can cancel anytime as well. Just let us know 10 days before your next monthly payment.

Do I need to pay for shipping for the subscription packages?

All of our subscription coffee orders are shipped for free to the 48 contiguous United States. There will be a one-time shipping and handling cost of $50 for the first Moriondo machine order.

Alaska and Hawaii: There is a 15 dollar extra charge for every coffee shipment and a 75 dollar one time charge when we ship the machine for the first time.

How do I set up my machine?

Here are the basics you’ll need to set up your Moriondo machine:

Space: A space of W10.5" x H 22" x D 16" is recommended for the machine. Please place the machine on top of the base with the two slide out drawers facing the front of the machine.

Water: The Moriondo machine can be configured to use the internal water tank (55oz), or connected to a ¼ inch water line. Choose your preferred configuration and if you would need a water line, please add the Water Line Kit to your order as an add-on.

Power: You will need 1 outlet to plug in the Moriondo machine and 1 more outlet if you purchase the Milk Chiller. If you have any other questions about set-up check out the video in the Moriondo Members Page.

What drinks can I make with my machine?

With the Moriondo Machine you can make all espresso based drinks. Americano’s, Cappuccinos, Latte’s and of course the Espresso. You can also use the hot water function to make yourself a cup of tea!

Can I use ground coffee?

Yes you can! If you request ground decaf coffee we can provide that in your monthly shipment. In the bean hopper there is a small section designed for ground coffee so you can have a full hopper of beans and still make a decaf espresso shot!

How do I maintain my machine?

The best way to avoid small problems with your machine is to do a little basic maintenance:

Press the rinse button at least once daily, or turn the machine off/on once a day

Empty the two sliding drawers regularly to prevent the grounds from piling up and the water from spilling out.

Soak the milk tube in hot water for 5 minutes once a week

Run the cleaning cycle once a month

Remove and rinse the brew unit in warm water once a week

All the maintenance you need to do for your machine whether it’s daily or weekly in video format can be found in the Moriondo Members page.

What if my machine isn’t working and I would like a replacement?

Please first contact us on our Livechat for instant help and instructions or email us at members@moriondosupport.com.

If you and a sales representative agree on a machine swap, there will be a $50 shipping and handling charge to receive your replacement machine. A broken machine is deemed broken by a customer service representative who can not fix the issue after troubleshooting with the member.

How do I cancel my subscription?

You can always cancel anytime as long as it's 10 days before your subscription renewal. Please email us at members@moriondosupport.com to let us know you would like to cancel.